Refund policy

All orders are shipped from Oʻahu, Hawaiʻi and processed within 2–4 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details.

We offer a 14-day return policy from the date your order was received.

We ask that you inspect your items upon arrival and contact us right away at aloha@shopmanawa.com if anything is damaged, defective, or incorrect so we can make it right. MANAWA reserves the right to refuse any returns requested after this window.

To be eligible for a return:

• Items must be unwashed, unworn, and in original condition
• Tags must still be attached
• Items must be in their original packaging
• You must provide a receipt or proof of purchase
  
  

Please note:

• Return shipping costs are the responsibility of the customer
• We recommend using a trackable shipping method, as we are not responsible for returns lost in transit
• Original shipping fees are non-refundable
• We do not accept returns on sale items

To start a return, please email us at aloha@shopmanawa.com and include your order number and reason for return.